Shipping
Little Blue Elephant orders are shipped via USPS or UPS and are carefully packaged to ensure safe delivery of your purchase. A shipping confirmation with tracking information will be emailed when your order has been shipped.
Shipping Cost
Shipping is $9 for a single item, and $2 for each additional item.
How Long Will It Take To Get My Package?
Most items ship within 3 business days, and should arrive within 5 to 10 days.
Local Pickup
If you are in the Eugene/Springfield area, I also offer a free “Local Pickup” option. Choose ‘Local Pickup’ from the checkout menu before payment. You’ll receive a confirmation when your order is ready (usually 1 to 3 days), and instructions for pick up at Clay Space, 222 Polk St. in Eugene.
Local Pickup Cost
There is no charge if you’re picking up your order locally.
When will my Local Pickup order be ready?
Most Local Pickup orders will be ready within 3 days after you complete your order.
Payment
Payments are processed online via the Square payment portal. At this time we accept Visa, Mastercard, Discover and American Express.
Returns, Exchanges, and Refunds
All inquiries for returns, exchanges and/or refunds are handled on an individual, case-by-case basis. If you have questions about, or any problem with items recieved in your order, please contact Little Blue Elephant by email at support@littlebluelephant.com